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Privacy Policy

Last updated 28 August 2024

Cookies:

We use cookies to make our website effective, secure and user-friendly. This privacy policy includes our cookie policy, where you will find more information about our use of cookies.

1. Generalities

As the operator of the website https://www.rogerfederer.com (hereinafter “Website”), the protection of the personal data of the visitors of our Website and/or our social media presences (hereinafter “you”) is a matter we take very seriously. We therefore exclusively collect and process your personal data in accordance with the applicable legal provisions regarding data protection, including the Swiss Federal Data Protection Act (hereinafter “FDPA”) and the EU-General Data Protection Regulation (hereinafter “GDPR”), to the extent applicable, and the standards described hereinafter. Personal data means any information relating to an identified or identifiable natural person.

Below, we inform you about the most important aspects of data processing with regard to this Website and our social media presences, including cases, where we are contacted in the context of fan post. In particular, we inform you about the collection and processing of personal data via this Website and/or our social media presences, the purposes of the collection and processing of such personal data and your rights with respect thereto.

This Privacy Policy is not exhaustive, other data protection policies may govern specific matters.

This Privacy Policy applies only to our Website, and not to any websites operated by third parties. We may provide links to other websites (including, without limitation, to online shops) operated by third parties. By providing these links, we do not imply that we reviewed these websites and we cannot guarantee the privacy standards of such websites. We have no influence on and are not responsible for the data processing by the operators of such websites. Please contact the operators of such websites directly for information on their privacy practices and policies.

If you provide us with personal data of other persons (e.g., information on friends in the context of fan post), we assume that you are authorized to do so, that this personal data is correct and that you have informed the respective persons about this Privacy Policy within the statutory period. You confirm this by disclosing personal data of other persons to us.

2. Responsible Body

The “controller” respectively body responsible for the collection and processing of your personal data as described in this Privacy Policy is Tenro AG, Zehntenfreistrasse 22, 4103 Bottmingen, Switzerland (hereinafter “we”). If you have any enquiries with respect to this Privacy Policy or any other data protection related matters, you can contact us by email at the address indicated in section 13 below.

3. Data collection when accessing this Website (server log files)

When you access our Website, information from the browser used on your device is collected and automatically transmitted to the server of our Website. This information is temporarily stored in so-called server log files. Thereby, the following information is stored:

  • IP address
  • date and time of access
  • name and URL of the retrieved file
  • website from which access is made (referrer URL)
  • browser type/version used
  • operating system used
  • name of your access provider
  • amount of data sent in bytes.

We will process the above-mentioned data for the following purposes:

  • ensuring a smooth connection of the Website
  • ensuring comfortable use of the Website
  • evaluation of system security and system stability
  • for other administrative purposes.

The above-mentioned personal data are not combined with other data sources. Under no circumstances this personal data is used by us for profiling (i.e. the automated processing of personal data to assess certain personal aspects relating to a natural person). Personal data will generally not be subject to any automated decision-making. Should we use such methods in certain cases, we will notify you separately on this and inform you of your relevant rights.

The processing of personal data as described above is required for the above-mentioned purposes in order to safeguard our legitimate interests.

4. Cookies

We and our third-party service providers may use cookies and similar technologies on our Website.

Cookie Policy

Consent to the use of cookies.

For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com referred to as CookieFirst.

When you access our website, a connection is established with CookieFirst’s server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.

CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).

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Data processing agreement

We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.

Server log files

Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:

  • Your consent status or the withdrawal of consent
  • Your anonymised IP address
  • Information about your Browser
  • Information about your Device
  • The date and time you have visited our website
  • The webpage url where you saved or updated your consent preferences
  • The approximate location of the user that saved their consent preference
  • A universally unique identifier (UUID) of the website visitor that clicked the cookie banner

5. Third-party services and contents, and links to third-party platforms and websites

5.1 Introduction

This Website may integrate third-party services and content (e.g., YouTube videos), use third-party web analytic services and provide links to third-party platforms and websites (e.g., social media platforms, online shops, websites of sponsors, website of the Roger Federer Foundation). This Privacy Policy applies in no event to any platform or website operated by a third party. We are not responsible for the data processing by the operators of such platforms or websites.

5.2 Integration of third-party services and content

The integration of third-party services and content (e.g., YouTube videos) requires that the relevant third-party provider perceives your IP address. Without an IP address, this third-party provider cannot send the content to your browser. Certain of these services are only activated when they are actively selected by you. We only integrate these third-party services into our website in order to provide you with useful information or to facilitate a process. No further data processing takes place. However, we have no influence on any storage of your IP addresses by these third-party providers, namely for statistical purposes. Such processing is then the responsibility of the relevant third-party providers in accordance with their data protection provisions.

In particular, we currently use the following service providers, whereby their contact details and further information on their data processing can be found in the respective privacy notice:

  • YouTube: YouTube is part of Google LLC, USA and is therefore subject to the privacy policy and principles of Google LLC, USA. Their privacy policy is available at: https://policies.google.com/privacy.

The processing of personal as described above is required for the above-mentioned purposes in order to safeguard our legitimate interests and/or based on your consent.

5.3 Web analytics services

This Website uses Google Analytics and Google Tag Manager, a web analytics service and an associated support tool provided by Google Ireland Ltd., Ireland, which relies on Google LLC, USA (hereinafter collectively, “Google”). Their privacy policy is available at: https://policies.google.com/privacy.

We make use of Google Analytics and Google Tag Manager in order to constantly improve and optimize our Website, and to ensure a design that is tailored to the needs and the on-going optimization of our Website. In addition, we use the tracking measures to statistically record the use of our Website and to evaluate it for the purpose of optimizing our Website.

Google uses cookies. The information generated by such cookies about your use of the Website (such as access time, location from which access was made, frequency of your visits to our Website and IP address) are usually transferred to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our Website in order to compile reports on the activities within this Website and to provide us with other services related to Website activity and internet usage.

To increase the security of your personal data, we only use Google Analytics with the IP anonymization activated or other similar functions provided by Google. This means that your IP address is shortened by Google prior to transmission to the USA. The full IP address will only exceptionally be transmitted to a Google server in the USA and shortened there. Further, we have turned off the «Data sharing» option and the «Signals» option. Although we can assume that the information shared with Google is not personal data, it cannot be excluded that Google may be able to draw conclusions about the identity of visitors based on the data collected, create personal profiles and link this data with the Google accounts of these individuals for its own purposes, to the extent legally permissible. If you have registered with Google, Google will also know your identity. In this case, the processing of your personal data by Google will be conducted in accordance with its data protection regulations. If you consent to the use of Google Analytics and Google Tag Manager, you expressly consent to any such processing, including the transfer of your personal data to the USA and other countries.

You can prevent the installation of cookies by setting the browser software accordingly. However, please note, that when doing so, it may not be possible to fully use all features of the Website.

The data processing as described in this section is based on our legitimate interest in operating, improving and optimizing our Website and/or based on your consent.

5.4 Links to social media platforms

This Website provide links to several social media platforms. Each of these links is shown as a logo on our Website and serves only as a link to the respective social media platform. Personal data of the user will only be transmitted to the respective social media platform after clicking on the link and being referred to the concerned website.

The purpose and scope of the collection and processing of your personal data by the operators of these platforms as well as your rights and potential settings to protect your personal data are explained in the privacy policy of the respective operator.

Currently, this Website provides links to the following social media platforms:

  • Facebook: The responsible entity for the operation of the platform is Meta Platforms Ireland Limited, Dublin, Ireland. Their privacy policy is available at: https://www.facebook.com/policy/.
  • X (previously Twitter): The responsible entity for the operation of the platform for users from Europe is Twitter International Unlimited Company, Dublin, Ireland, and for users from the USA or any other country outside Europe is X Corp, San Francisco, USA. Their privacy policy is available at: http://twitter.com/privacy.
  • Instagram: The responsible entity for the operation of the platform is Meta Platforms Ireland Limited, Dublin, Ireland. Their privacy policy is available at: https://privacycenter.instagram.com/policy/.
    • Online shops

Our Website provides links to several online shops operated by third parties, in which products and merchandising articles in connection with Roger Federer are sold. Personal data of the user will only be transmitted to the third-party operators of the online shops after clicking on the link and being referred to the respective website.

The purpose and scope of the collection and processing of your personal data by the operators of these online shops as well as your rights and potential settings to protect your personal data are explained in the privacy policy of the respective operator.

Currently, this Website provides links to the following third-party online shops:

The provision of the links to the online shops constitutes a legitimate interest of us.

6. Social Media Presences

We may operate our own presences on social networks and other third-party platforms.

If you communicate with us via such presences or comment on or disseminate content within such platforms, we collect corresponding information. We receive this data from the platforms and directly from you, when you interact with us through our online presence (e.g., by communicating with us, commenting our content or visiting our social media presence). We process this data primarily for the communication with you and for marketing purposes.

We may disseminate content published by you. Further, we have the right, but not the obligation, to check content before or after it is published and to delete content without notification, insofar as this is technically possible, or to report it to the provider of the relevant platform. In the event of a breach of decency and conduct rules, we may also report the user account in question to the provider of the platform.

The data processing as described above is based on our legitimate interests and/or your consent.

When visiting our social media presences, data may also be transmitted directly to or collected by the providers concerned and processed by such providers together with other data already known to them for their own purposes, in particular for marketing and market research purposes (e.g., to personalize advertising) and to manage their platforms. Further information on data processing by the providers of social networks can be found in the privacy policies of the respective social networks.

We currently use the following platforms:

  • Facebook: The responsible entity for the operation of the platform is Meta Platforms Ireland Limited, Dublin, Ireland. Their privacy policy is available at: https://www.facebook.com/policy/.
  • X (previously Twitter): The responsible entity for the operation of the platform for users from Europe is Twitter International Unlimited Company, Dublin, Ireland, and for users from the USA or any other country outside Europe is X Corp, San Francisco, USA. Their privacy policy is available at: http://twitter.com/privacy.
  • Instagram: The responsible entity for the operation of the platform is Meta Platforms Ireland Limited, Dublin, Ireland. Their privacy policy is available at: https://privacycenter.instagram.com/policy/.

7. Fan post

If you send us fan letters by post by using the address provided on this Website, we will process the personal data provided therein for answering your queries. We may further store the fan letters for internal historical references.

You are not obliged to disclose personal data to us within fan post. However, we may not be able to answer your queries without certain information.

The data processing as described in this section is based on your consent and/or our legitimate interest.

8. Retention period

Your personal data is only retained as long as required for the purposes pursued with the processing and/or as long as legal retention and documentation obligations or legitimate interests exist. As soon as your personal data are no longer required for the above-mentioned purposes and/or there are no longer legal retention and documentation obligations or legitimate interests, they will be deleted or anonymized, to the extent possible.

9. Data security

We take appropriate technical and organizational measures for the security of your personal data, in particular to protect such personal data from unauthorized access by third parties, loss, accidental disclosure, misuse, alteration or destruction or other unauthorized or unlawful processing. These security measures are continuously adapted to the current state of the art.

10. Transfer of data to third parties

For the purpose of operating this Website, in the context of our business activities or in accordance with the purposes of data processing as set forth in this Privacy Policy, we may transfer personal data to third parties to the extent that such transfer is permitted by applicable law and we deem it appropriate, in order for such third parties to process personal data for our purposes or their own purposes, as the case may be.

Personal Data may be transferred to following categories of recipients:

  • service providers and processors (e.g., IT providers);
  • subcontractors and other business partners;
  • domestic and foreign authorities, courts and other public bodies;
  • other group companies;
  • legal representatives;
  • other possible recipients.

Further, we may enable certain third parties to collect personal data from you via our Website and/or social media presences (e.g., third-party providers of services and contents on our Website). These third parties are sole controllers. We have no control over their data collections. If you have concerns or wish to exercise your data protection rights, please contact these third parties directly (see sections 5 and 6 above).

11. Transfer of data abroad

As set forth above, we disclose data to other recipients, which are not all located in Switzerland. Your data may therefore be processed in Switzerland, in Europe and in any country in the world. Data transfers to third countries take place only in compliance with the statutory requirements. If we do not have your consent, if the transfer is not required for asserting, exercising or defending any legal claim, and if no other exceptions apply, we will only transfer your personal data to a third country, if such country has an adequate legal data protection in place or, in case that such personal data is transferred to a country without adequate legal data protection, if appropriate safeguards are in place.

12. Rights of the data subjects

In accordance with applicable law and if the relevant requirements are met, you have the following rights:

  • Right of access, i.e. right to be informed about the personal data pertaining to you that is processed by us.
  • Right to rectification, i.e. right to demand correction of inaccurate or incomplete personal data pertaining to you that is processed by us.
  • Right to erasure (right to be “forgotten”), i.e. right to request the deletion of your personal data processed by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.
  • Right to restriction of processing.
  • Right to data portability, i.e. right to receive the personal data you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible, subject to certain conditions.
  • Right to object to the processing of personal data.
  • Right to withdraw your consent to the processing of your personal data at any time with future effect. The lawfulness of the data processing based on the consent before its withdrawal remains unaffected.
  • Right to lodge a complaint with the supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).

13. Enquiries with respect to data protection matters

If you have any enquiries with respect to this Privacy Policy or any other data protection related matters, you can contact us by email at [email protected].

Please note that enquiries, which do not regard data protection matters will not be answered without any exception.

If you send us enquiries by email, the personal data you voluntarily provide therein will be processed by us for the purpose of processing the enquiry.

The data processing as described in this section is based on your consent and/or our legitimate interest.

The personal data submitted by you in your email will be retained by us until you request us to delete the personal data or the purpose of data retention ceases to apply (e.g., after the request has been processed or after the data is no longer needed for evidentiary purposes). Mandatory statutory provisions, in particular retention periods, remain unaffected.

14. Amendments to this Privacy Policy

Please note that we may amend, change or update this Privacy Policy at any time without prior notice. The current version published on this Website shall apply.